Online presence, scored and fixed

Your next customer just Googled you. What did they find?

We score the 10 things customers check before they call, fix what is failing, and report your score every month. Most local businesses score 3 to 5 out of 10.

Free. Scored by a person, sent as a 2-minute video. No contract.

Scored against 10 published checks Only failing checks get fixed Monthly score report
Maple & Main Plumbing
Heating & plumbing · Leeds
Sample scorecard
0/ 10
Weak
Website3 / 4
Google profile & reviews1 / 3
Being found0 / 2
Proof of life0 / 1

Failing checks

  • Not in the map pack for "plumber in Leeds"
  • 11 Google reviews. The firm down the road has 214
  • Nothing posted anywhere in 4 months
After 90 days on the plan8 / 10

The score bands

The ten checks a customer runs in the minute before deciding who to call.

8–10 Strong 5–7 Average 3–4 Weak 0–2 Hard to find online

The work behind the number

Built by auditing real businesses by hand: websites, Google profiles, reviews, map position. Your free review gets exactly the same work.

0+
Businesses audited
Checked by hand, one by one
0+
Full redesign concepts built
Working mockups, not sketches
4
Countries
United States, Canada, United Kingdom, Australia
10
Checks in every score
Published in full, below

The 10 checks

How the score works

Every point is something a customer can see. Your free review goes through all ten on video.

Your website 4 points

  • Loads fast on a phone. Under 3 seconds, or they are gone.
  • One tap to call. A call button at the top, no scrolling, no copying the number.
  • One step to ask for the job. A form that works, online booking, or an email link that reaches a real inbox.
  • Looks current. Modern design, recent photos, nothing stale left showing.

Your Google profile 3 points

  • Claimed and filled in. Hours, services and real photos, not just a pin on the map.
  • 20 or more reviews. More reviews, more trust.
  • 4.3 stars or better. Below that, most people never even click.

Being found 2 points

  • In the map pack. First three on the map for your trade in your town.
  • Same details everywhere. Same name, phone and address on Google, Facebook and every directory.

Proof of life 1 point

  • Posted in the last 30 days. Something new on Facebook, Instagram or Google. A silent business reads as a closed one.

The Missed Customers Calculator

Estimate your missed customers

Enter the score from your free review. Pick your trade and town size. Estimates only; your review has the exact numbers, checked one by one.

4 /10
Estimated missed customers
–

Work going to competitors instead.

Worth roughly
– a year

At a score of 4, about half the online work in your area passes you by.

Get my exact score, free

How we estimate: typical searches for your trade in a town this size, how many searchers contact a business, and the share a business at your score usually wins. First-job value only. Ranges, not promises.

"But I already have a website"

Good. That is 4 of the 10 checks sorted.

Your website is what customers see after they find you. These decide whether they find you at all:

  • A Google profile that is claimed, filled in and photographed
  • Enough reviews, at a high enough rating, to be trusted at a glance
  • A place in the map pack when someone searches your trade in your town
  • Signs of life in the last 30 days

The pattern we keep finding

A business launches a new website and nothing changes. The site was never the problem.

  • Still not showing up for the searches that matter
  • Still out-reviewed by the firm down the road
  • Still silent everywhere since launch day

Your free review scores all ten and tells you honestly which side your problem is on. If your website is fine, we say so, and we do not sell you one.

How it works

Score. Fix. Grow. Watch it move.

You see the problem, the price and the progress in one number.

1

We score you

Fill in the form. We score your ten checks by hand and send your score, the failed checks and a 2-minute video. Free.

2

We fix what is failing

Website failing? We rebuild it: flat price, live in 7 days, you pay when you love the draft. Website fine? We skip to step 3.

3

We grow it monthly

Google profile managed. Reviews system running. Listings consistent. Something posted every month.

4

You watch it move

A score report every month: where you were, where you are, what is next. Not moving? You will see it, and you can cancel anytime.

Pricing

Flat prices. No contract. No lock-in.

Start with the free review. After that, you only ever pay for the step you are on.

The Fix

Only if your website fails the checks

$500 one time
  • Complete modern rebuild, mobile first
  • Live in 7 days
  • You pay when you love the draft
  • Three revision rounds
  • You own everything
Start with the free review

Fix + Presence Plan

The rebuild and the monthly growth, together

$569 then $69/month
  • Everything in The Fix
  • Everything in the Presence Plan
  • One team across your whole score
  • Monthly score report from month one
  • Cancel anytime
Start with the free review

The Presence Plan

For businesses whose website is already fine

$69 /month
  • Google profile managed for you
  • A reviews system that gets reviews
  • Listings checked and kept consistent
  • Fresh posts every month
  • Hosting, updates and your monthly score report
  • Cancel anytime
Start with the free review

Add-on, free for six months

Seasonal Refresh

One month before every big moment in your town, your site is refreshed around it: the season, the event, your best offer. Done for you, shown in your monthly report.

  • Free for the first six months
  • At month five, you decide if it is earning its keep
  • Never auto-charged. Ever
$99 /month after the free six months, only if you keep it

A site that changes with the season looks open and current. A site that never changes looks closed.

What progress looks like

Your score, month by month

An example, in the format every client report uses. Yours is built from your real checks and lands 30 days after we start.

3
Day 1
5
Day 30
7
Day 60
8
Day 90

Free Online Presence Review

Get your free review

Fill this in. A human scores your business and emails you one detailed review: your score, what failed, what it is costing you, and a 2-minute video. Then we call to talk through the fix. No pressure.

Request received. Your review is being prepared by hand.

Expect your review email today: your score, the failed checks, the estimated cost, and your 2-minute video. Then we call at a time that suits you.

Scored by a human, not a bot. Same day on business days. Your details are used for your review and nothing else.

Questions

Common questions

I already have a website. Is this for me?

Yes. A website is only 4 of the 10 checks. If yours passes, we tell you, and the plan works on the other 6: being found, reviews, proof of life.

How is my score worked out?

A person scores you against the ten checks on this page: your website, your Google profile, what customers in your town actually see. The video shows the working, check by check.

Do I have to take the monthly plan?

No. Some take only The Fix, some only the plan. The review is free either way, and the plan cancels anytime.

What does the monthly plan actually do all month?

Your Google profile managed. Reviews requested and answered. Listings checked. Fresh posts. Site updates. All of it in your monthly score report.

Is there a contract?

No minimum term on anything. The Fix is one flat price. The plan is month to month. Seasonal Refresh is free for six months and never auto-charges; at month five, you choose.